1. Introduction

Republic Furniture Indonesia ("Company," "we," "us," or "our"), based in Jepara, Central Java, Indonesia, operates the website https://republicfurnitures.com/ (the "Site"). We are a Indonesian furniture manufacturer, supplier, and wholesale exporter serving customers in the United States, Europe, the Middle East, UAE, Australia, and Asia.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site, submit an inquiry, request a quote, or otherwise interact with us. By using the Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, request a quote, subscribe to our newsletter, or communicate with our sales team, we may collect:

• Full name and job title
• Company name and business address
• Email address and phone number / WhatsApp number
• Country and shipping destination
• Product interests, order quantities (MOQ), and customization requirements
• Any other information you choose to include in inquiry forms or messages

2.2 Information Collected Automatically

When you browse the Site, we (and our service providers) may automatically collect:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages viewed, time spent on pages, and referring/exit pages
• Date and time of visit
• Cookie and similar tracking technology data (see Section 6)

2.3 Information from Third Parties

We may receive information about you from business directories, trade platforms, referral partners, or publicly available B2B sources when you are introduced to us as a potential buyer or partner.

3. How We Use Your Information

We use the information we collect to:

• Respond to product inquiries and prepare price quotations or catalogs
• Process, fulfill, and communicate about wholesale/export orders
• Verify buyer legitimacy and conduct standard B2B due diligence
• Send requested information about our products, certifications (FSC, SVLK), and export capabilities
• Improve our Site's content, functionality, and user experience
• Analyze Site traffic and marketing performance
• Send newsletters or promotional communications, where you have opted in
• Comply with legal, customs, export, and regulatory obligations
• Prevent fraud and protect the security of our Site and business

4. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area or United Kingdom, we process your personal data on one or more of the following legal bases under the General Data Protection Regulation (GDPR):

• Contractual necessity — to respond to inquiries and fulfill orders
• Legitimate interests — to operate, secure, and improve our business and Site
• Consent — for newsletter subscriptions and non-essential cookies
• Legal obligation — for export, customs, and tax compliance

5. How We Share Your Information

We do not sell your personal information. We may share information with:

• Shipping, freight, and customs partners necessary to fulfill export orders
• Payment processors and financial institutions for transaction processing
• IT service providers (hosting, email, CRM, analytics tools)
• Professional advisors (legal, accounting) where necessary
• Government or regulatory authorities, where required by law, export regulation, or customs requirements
• Business successors, in the event of a merger, acquisition, or sale of assets

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Enable core Site functionality
• Remember your preferences
• Analyze traffic (e.g., via Google Analytics or similar tools)
• Understand which marketing channels bring visitors to our Site

You can control or disable cookies through your browser settings. Disabling cookies may affect certain Site features. Where required by law (e.g., in the EU/UK), we will request your consent before placing non-essential cookies.

7. Data Retention

We retain personal information for as long as necessary to:

• Respond to your inquiry or fulfill an order
• Maintain business records for accounting, tax, and legal purposes
• Comply with export/customs documentation requirements
• Resolve disputes and enforce our agreements

When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

8. International Data Transfers

As an Indonesia-based exporter serving international buyers, information you provide may be transferred to, stored, and processed in Indonesia or other countries where our service providers operate. We take reasonable steps to ensure such transfers comply with applicable data protection laws, including appropriate safeguards for transfers from the EEA/UK where required.

9. Your Privacy Rights

9.1 For Visitors in the European Economic Area / UK (GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with your local data protection authority

9.2 For Visitors in the United States (e.g., California — CCPA/CPRA)

Depending on your state of residence, you may have the right to:

• Know what personal information we collect and how it is used
• Request access to or a copy of your personal information
• Request deletion of your personal information
• Opt out of the "sale" or "sharing" of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

9.3 Exercising Your Rights

To exercise any of these rights, contact us using the details in Section 12. We may need to verify your identity before processing your request.

10. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Site and services are intended for business use by adult professionals and companies. We do not knowingly collect personal information from individuals under the age of 18.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.