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1. Order Confirmation

An order is considered confirmed only after:

1. The Customer has received a formal Proforma Invoice (PI) or Sales Contract from Republic Furniture Indonesia detailing product specifications, quantities, unit price, total value, Incoterms, and estimated production/shipping timeline; and
2. The required deposit payment has been received and confirmed by our finance team.

Verbal agreements, email inquiries, or informal quotations do not constitute a confirmed order until the above conditions are met.

2. Payment Structure

As a made-to-order manufacturer, Republic Furniture Indonesia operates on a two-installment payment structure for all wholesale and B2B transactions, consisting of a Down Payment (DP) and a Final Payment (Pelunasan). No other installment arrangements are offered unless otherwise agreed in writing.

Stage	Payment	When Due
Down Payment (DP)	40%–50% of total order value (30% for regular/repeat and subscribed customers)	Upon order confirmation, prior to production commencement
Final Payment	Remaining balance of total order value	After shipment, upon presentation of shipping documents

Down Payment (DP) Terms:

• Standard customers: 40%–50% of the total order value, with the remaining balance due as Final Payment.
• Regular, repeat, or subscribed customers: a reduced DP of 30% may apply, subject to prior approval by Republic Furniture Indonesia based on order history and buyer relationship.
• The exact DP percentage applicable to an order will be specified in the Proforma Invoice.

Final Payment (Pelunasan) Terms:

• The Final Payment is due after the goods have been shipped, once copies of the shipping documents (e.g., Bill of Lading, packing list, invoice) have been sent to the Customer for review.
• Upon the Customer’s confirmation and acceptance of the shipping documents, the Final Payment must be settled in full.
• Once the Final Payment is confirmed as received, the original shipping documents will be couriered to the Customer to facilitate customs clearance at the destination port.

Production will not commence until the Down Payment has been confirmed as received in our account. Original shipping documents will not be released until the Final Payment has been paid in full.

3. Accepted Payment Methods

Republic Furniture Indonesia accepts payment via Bank Transfer (Telegraphic Transfer / T/T Wire Transfer) for all international wholesale transactions. This is currently our sole accepted method of payment for both Down Payment and Final Payment.

Other payment arrangements (e.g., Letter of Credit, escrow services, or trade assurance platforms) are not standard offerings but may be considered on a case-by-case basis, subject to prior written agreement between Republic Furniture Indonesia and the Customer.

All payments must be made in United States Dollars (USD), unless otherwise agreed in writing. This applies uniformly to both the Down Payment and Final Payment installments.

Bank account details will be provided exclusively through official Proforma Invoices or verified company email correspondence. Customers are strongly advised to verify banking details directly with our team before transferring funds (see Section 8, Fraud Prevention).

4. Currency and Bank Charges

1. All prices quoted are exclusive of banking fees, wire transfer charges, and currency conversion fees, which are the responsibility of the Customer.
2. Republic Furniture Indonesia is not responsible for exchange rate fluctuations occurring between invoice issuance and payment receipt.
3. The Customer must ensure that the full invoiced amount is received by Republic Furniture Indonesia after deduction of all intermediary and receiving bank charges.

5. Pricing and Terms of Trade

1. Prices listed on republicfurnitures.com and in Proforma Invoices are quoted on an FOB (Free On Board) basis from the nearest Indonesian port (Semarang or Jakarta), unless otherwise stated.
2. Alternative Incoterms (CIF, CFR, EXW, DDP, etc.) may be arranged upon request and will be reflected in the final invoice with corresponding price adjustments.
3. Quoted prices are subject to Minimum Order Quantity (MOQ) requirements as communicated by our sales team and may be revised for orders below the applicable MOQ.
4. Prices are valid for the period stated on the Proforma Invoice and are subject to change without prior notice for quotations that have expired or orders not yet confirmed with a deposit.

6. Production and Payment Timeline

1. Estimated production lead time begins from the date of Down Payment confirmation, not from the date of order inquiry.
2. Once production is complete and goods have been shipped, Republic Furniture Indonesia will send copies of the shipping documents to the Customer for confirmation.
3. The Final Payment must be settled promptly following the Customer’s confirmation of the shipping documents. Any delay in Final Payment may affect the release timeline of the original shipping documents required for customs clearance.
4. Republic Furniture Indonesia reserves the right to withhold the original shipping documents until the Final Payment is received in full.

7. Late Payment and Non-Payment

If the Final Payment is not received within the timeframe specified in the Sales Contract following the Customer’s confirmation of shipping documents, Republic Furniture Indonesia reserves the right to:

1. Withhold release of the original shipping documents until payment is settled, which may delay the Customer’s ability to clear the goods through customs at the destination port;
2. Apply additional charges for extended document holding or demurrage costs incurred as a result of delayed clearance;
3. Pursue collection of the outstanding balance in accordance with our Cancellation Policy (Section 9) and applicable law.

8. Fraud Prevention and Bank Detail Verification

To protect our Customers against payment fraud:

1. All payments must be made only to the official, registered bank account of Republic Furniture Indonesia as stated in the Proforma Invoice or Sales Contract. We do not accept payment to any personal, third-party, or unregistered account under any circumstances.
2. Republic Furniture Indonesia will never change its official bank account details via unsolicited email.
3. Customers are advised to independently verify bank account details by phone or through official company contact channels before making any payment, particularly if account details differ from previous transactions.
4. Republic Furniture Indonesia is not liable for funds transferred to fraudulent, personal, or unauthorized accounts resulting from the Customer’s failure to verify payment details independently.

9. Cancellations and Refunds

1. Orders cancelled after production has commenced are subject to forfeiture of the deposit, in part or in full, to cover incurred material and labor costs.
2. Refunds, where applicable, will be processed to the original paying bank account only, within a reasonable timeframe, and net of any bank charges incurred.
3. Custom-made or made-to-order items, once in production, are generally non-refundable given the bespoke nature of solid teak furniture manufacturing.

10. Taxes and Duties

1. Quoted prices do not include import duties, taxes, tariffs, or customs clearance fees applicable in the Customer’s destination country.
2. All such charges are the sole responsibility of the Customer/Importer of Record, unless DDP (Delivered Duty Paid) terms have been explicitly agreed in writing.

11. Disputes

Any payment-related disputes should be raised in writing to our finance team within a reasonable period from the date of the disputed transaction. Republic Furniture Indonesia will work in good faith to resolve payment discrepancies promptly.

This Payment Policy is governed by the laws of the Republic of Indonesia, consistent with the governing law clause of our Terms & Conditions.

12. Contact Us

For questions regarding payment methods, invoicing, or this Payment Policy, please contact us.

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This Payment Policy should be reviewed by legal counsel familiar with Indonesian export regulations and the regulations of target markets (USA, Europe, UAE, Australia) prior to publication.